Frequently Asked Questions

Everything you need to know about your shopping experience at HUSTLER Hollywood.

How will my order be packaged?

We prioritize your privacy. All orders are shipped in plain, discreet packaging with no mention of the store name or contents on the outside of the box.

What is your return policy for intimate items?

Due to health and hygiene regulations, we cannot accept returns on opened or used intimate apparel, toys, or wellness products. Please ensure your selection is correct before opening the factory seal.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your items sooner.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support secure digital payments like PayPal and Apple Pay.

Can I track my order status?

Yes. Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Do you offer a warranty on electronic wellness products?

Many of our electronic products come with a manufacturer's warranty. Please keep your original packaging and receipt to facilitate any warranty claims directly with the brand.